Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving great quality support without delay is our main priority, so that we backup each Linux website hosting services plan with a one hour ticket resolution warranty. As you post a ticket or post an email, our client customer assistance crew will do all they possible can to present the most appropriate solution to your situation and to provide you with assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a group of knowledgeable employees that are ready to respond to your question right away. You can get in touch with the tech support team crew by opening a support ticket from your Web Control Panel or by submitting us an e–mail message. On working days, you may as well call us on the phone or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a complete information base into the Control Panel to help you to have valuable step–by–step information whenever you want. Each section of the Control Panel features its own contextual help area presenting a selection of how–to content articles. We have also prepared movies to present you with a much better visual representation of exactly how to carry out any presented process.