1 hour ticket response
We are devoted to giving a prompt and accurate response to each trouble ticket posted by a client. Our professional help desk team representatives will examine your request and will offer you the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. Actually, the average response time has proven to be twenty minutes.
A Topflight Help Desk Service
We have a team of web hosting support engineers who are ready to reply to all your questions every time you require help. Almost all our techs have several years of experience in the Linux website hosting services sphere, which means that you can constantly rely on quick and comprehensive answers to your questions.
An Intuitive Help Center
Included in the Web Control Panel is an intuitive Help Center, which features different sources of information. You can browse through a constantly updated knowledgebase offering web hosting account management articles and website management articles, check out the step–by–step video tutorials or browse our F.A.Q. database.